5i Expands Cisco Based Unified Communications Services

Following Cisco’s successful acquisition of Tandberg, 5i has expanded its UNIFY Manage Service to support Cisco’s extended visual collaboration suite. A subsidiary of 355 it, 5i Unified Communication solutions encompasses, telephony, contact centres, multimedia, encompass complex messaging, mobility, real time communications, conferencing and video technologies across multiple communication modes and devices under a single managed support contract.

5i is marking its entry to the visual collaboration market with a unique packaged approach focused on enhancing the UC experience for the many thousands of organisations which have already deployed Cisco Unified Communications or IP telephony.

5i will be offering a range of pre-packaged and tested solutions for the small-to-medium business sector that comprise all the hardware, software and support services required to establish visual collaboration and telepresence in an organisation and keep it running as smoothly as possible.

“Our experience in Unified Communications shows us that organisations shouldn’t initially focus on video conferencing endpoints when it comes to evaluating or implementing visual collaboration technology. Instead, they should deploy a total solution that lays down a foundation for management, control and performance. That, in turn, will support whatever features and endpoints they, and their end users, need - today, and in the future,” said Peter Howells, 5i’s managing director. “Our relationship with industry leading technology providers such as Cisco allows us to plan, design, deploy and manage effective visual collaboration solutions that meet these goals.”